You can test this by browsing to the OAB using the Exchange Offline Address Book Url: The reason it can not be reached might be because it is a new installation. If you can reach the Management Console, go to the Offline Addressbooks and click on Update.
OAB files manually From here: C:\Users\%username%\App Data\Local\Microsoft\Outlook\Offline Address Books\*\*.* 3) Delete and Recreate their Outlook Profile Start Outlook again and follow Prompts A: There are five ways.
Murray has been working in IT for over 15 years specializing in the Messaging Arena and in particular IBM Domino and Microsoft Exchange and now of course Office 365.
Because of this, a new user may not be visible in the address book, or changes to a user’s name, address, etc.
may not be available even though such changes have been made in Active Directory.
In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.
–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.
(This could take several minutes) Outlook shows the "Updating Address Book" status for a long time. Outlook has a throttling feature that slows the address book update when you are working in Outlook.
This can cause the “Updating Address Book” status appearing for a long time.
Outlook is helping you complete other activities and does not allow the address book update to interfere.
My computer slows down when Outlook shows the "Updating Address Book" status. In computers with slow hard disk drives, such as portable computers, or running Outlook in a Virtual machine, the process of updating the address book can slow down the computer if the hard disk is fragmented.
The Download offline address book check box in the Send/Receive Settings - "Group_name" dialog box does not affect the 24-hour download process.