When restarting the downloader, make sure to select the same download folder that you did before.
It should have the Diablo 3 installer file inside it. It will launch the installer on its own when it is done.
Do not use the automatically generated folder containing the installation files (i.e.
do not use the directory D:\Games\Diablo-III-8370-en GB-Installer as this is the one created by the downloader). If you chose the correct directory only around 65MB will need to be downloaded to fix your install, otherwise you'll re-download the entire ~7.6GB New EU English Installer New EU English Installer (Mac) New German Installer New German Installer (Mac) For more information or help with the installation, check out the Diablo III Pre-Sale Downloader Walkthrough or use the search on the support site.
ATI Radeon HD 4600, 4700, 4800, 5000, 60 series products are unaffected, as is Windows XP.
Update: ATI has released a Catalyst 12.4a driver hotfix for the affected cards.
When it has finished downloading the files to completion, it will launch the installer on its own. This error message generally indicates that the installation files may be corrupted, damaged or incomplete.
Please make sure your download has finished before attempting to install the game.
If you've pre-downloaded the digital version of the game in these languages before AM CEST ( AM GMT) on Saturday May 12, you must obtain the new downloaders to be able to install properly once the game is released on May 15.
We apologize for the inconvenience, and ask that you please let friends and acquaintances know so they can begin downloading the working installer that's now available. Obtain the new Diablo III digital downloader using the links below 2.
The game requires it and will not run if it's disabled. f you're encountering crashing when launching the game, we ask you to check and see if you have any of the following third party programs running.
To check, open Control Panel Services and scroll down to the Secondary Logon service. • Mumble • XFire • EVGA Precision • Airfoil by Rogue Amoeba • MSI Afterburner • Dxtory • Radeon Pro • Taksi In some cases, simply updating the program can resolve the issue, but if it continues, we suggest not running these programs at all while launching Diablo III.
Though the downloader may show 100%, please allow some time for it to fully complete.