The service is available to T-Mobile customers at no additional cost from anywhere Gogo service is available.
In order to use the features you must have a select Wi-Fi Calling enabled device and have made at least one Wi-Fi call to activate Wi-Fi Calling feature prior to flying.
Must be T-Mobile customer on Gogo-equipped flight of US-based airline. Must have valid E911 address on file and have made at least one Wi-Fi call with current SIM card. For i Phone, both parties may be required to turn on “Send as SMS” in i Message settings.
Once you’ve connected, you’ll be automatically connected when Wi-Fi is turned on. After the first connection, the phone will automatically connect to that same network automatically when in range.
Yes, when the device is in range of a reliable Wi-Fi network, Wi-Fi calls and cellular calls are similar in quality.
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You must also make sure you have the latest software on your device. Device will not transition between Wi-Fi and the cellular network.
Devices using wireless connections may be vulnerable to unauthorized attempts to access data and software stored on the device.
This device may access an unsecured Wi-Fi network which could impact your data security. Pay-off your device requires trade-in of financed/leased device in good condition; your payments must be current. pursuant to a license from Master Card International and managed by Citi Prepaid Services.
See for details and restrictions including important 9-1-1 and security limitations. Payments consist of: (1) credit of device trade-in value, and (2) Prepaid Master Card® Card in amount of carrier’s Early Termination Fee (for ETF offer) or remaining device balance, including lease purchase option if applicable, minus trade-in credit (for device offer) (card not redeemable for cash and expires in 12 months unless extended by Issuer). You must submit final bill showing ETF or device balance (& valid exercise of lease purchase option, if applicable) within 2 calendar months of port-in and be active and in good standing with T-Mobile when payment is processed; allow up to 8 weeks. Up to 12 lines; all lines must be activated in same T-Mobile market with same billing address. Check your contract(s) with your carrier for your rights and obligations. This card can be used everywhere Master Card debit cards are accepted. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming.
Laptops, tablets, security cameras, home appliances – you name it, the Personal Cell Spot was designed to handle it.
Yes, this is an exclusive offer for T-Mobile customers as a result of our partnership with Gogo.
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