Since 2009, we have enrolled two million more Veterans in high-quality VA healthcare, reduced Veterans’ homelessness by 24 percent, and provided Post-9/11 GI Bill educational benefits to more than one million student Veterans and eligible family members.
We have opened up new presumptives for Veterans to receive long overdue care for exposure to Agent Orange, for combat-related PTS-D, and for Gulf War illnesses.
Since 2004, the American Customer Satisfaction Index (ACSI) survey has consistently shown that, on average, Veterans who use VA healthcare award our hospitals and clinics a higher customer satisfaction score than patients give private sector hospitals.
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You and your families deserve to have full faith in your VA, and we intend to earn it every day.
As President Obama made clear to the American people May 21, 2014, “Every single day, there are people working in the VA who do outstanding work and put everything they’ve got into making sure that our Veterans get the care, benefits, and services that they need.” I echo that praise and commend the hard work and dedication of the vast majority of our VA employees, many of whom are Veterans themselves.
Every VA medical facility is accredited by The Joint Commission, an independent, non-profit organization that ensures the quality of U. healthcare through intensive evaluation of more than 20,000 healthcare organizations.
In 2012, The Joint Commission, recognized 19 VA hospitals as top performers, and that number increased to 32 in 2013.
The terms human trafficking and sex slavery usually conjure up images of young girls beaten and abused in faraway places, like Eastern Europe, Asia, or Africa.
Actually, human sex trafficking and sex slavery happen locally in cities and towns, both large and small, throughout the United States, right in citizens’ backyards.These children generally come from homes where they have been abused or from families who have abandoned them.Often, they become involved in prostitution to support themselves financially or to get the things they feel they need or want (like drugs).The reports of Veterans’ negative experiences while seeking VA care are of great personal concern to me. .” In response to these allegations at the Phoenix VA Medical Center and a number of other facilities, the VA Office of Inspector General is conducting a comprehensive, independent review.I fully agree with President Obama’s statement on May 21, 2014: “If these allegations prove to be true, it is dishonorable, it is disgraceful . In addition to the IG’s independent review, I ordered the Veterans Health Administration (VHA) to conduct a nationwide audit of all other major VA healthcare facilities to ensure understanding of, and compliance with, our appointment policy.Every year, dedicated employees are prepared to provide care for over 8.9 million Veterans enrolled in VA healthcare.